Our Team

Benjamin Byrne is the President and Visionary behind BIG Solutions, where he leads with heart, humor, and a deep commitment to helping clients solve real business challenges. With a unique ability to relate to leaders at every stage, from emerging startups to established enterprises, Ben positions himself as a trusted advisor and an extension of his clients’ teams. He’s especially passionate about helping companies attract and retain top talent, believing that people are the true engine behind long-term success. While he may not be a strong swimmer, Ben is known for steering businesses through deep waters with clarity and confidence. His walk-up song, “All I Do Is Win,” isn’t just a vibe, it’s a mindset that fuels every client interaction. Guided by the belief that success is built on strong relationships and an honest work-hard, play-hard approach, Ben infuses BIG Solutions with energy, purpose, and impact that’s felt far beyond the boardroom.

502-977-3701
ben@experienceBIG.com

As a Partner at BIG Solutions, John Anderson brings over 25 years of industry expertise and a whole lot of grit to every client relationship. Known for his consistency, deep knowledge, and dedication to service, John thrives on solving complex insurance challenges while mentoring teammates to do the same. He’s passionate about helping clients not only meet their goals but simplify their lives in the process. What he enjoys most is building real relationships, with customers who’ve become friends and with coworkers who’ve built a culture he’s proud to be part of. Whether he’s at the office or on the court playing tennis or pickleball, John shows up every day with the same mindset: do the work, do it well, and don’t miss a step. His walk-up song says it all, Back on My BS, because when it comes to helping clients win BIG, John brings the energy and experience to make it happen.

502-977-3694
janderson@experienceBIG.com

Jennifer Wheatley is passionate about leading with purpose and shaping the strategic vision of our HR division. She’s dedicated to inspiring her team to deliver exceptional service and positioning the firm as the region’s trusted HR partner.
Known for her curiosity and integrity, Jennifer believes asking the right questions is key to truly understanding each client’s needs and delivering meaningful results. She finds fulfillment in helping business owners reclaim their time and focus on what they do best—running their businesses.
Outside the office, you’ll often find Jennifer on the golf course, enjoying the challenge, the camaraderie, and the chance to unwind in the fresh air. Guided by her personal motto, “Always do the right thing,” she brings authenticity and heart to everything she does.

502-398-4059
jenniferw@experienceBIG.com

Cheryl Paul is the Controller at BIG Solutions and plays a crucial role behind the scenes supporting the entire team and company success. With a strong work ethic and a “just do it” mindset, she has led important projects like implementing the accounting process in AMS and managing the financial success of the HR Services merger. Although she does not work directly with clients, Cheryl’s contributions impact every part of the business. She is passionate about helping her teammates and driving meaningful growth for BIG. Outside of work, Cheryl enjoys quilting, knitting, and spending quality time with her family. For her, being part of a team that grows, evolves, and celebrates wins together is what makes her role truly rewarding.

502-857-7480
cpaul@experienceBIG.com

Aaron helps individuals and families make confident decisions about health, life, and Medicare coverage. He’s known for turning complicated options into clear, practical plans that truly fit each client’s life. A natural traveler at heart, Aaron approaches insurance like a well-planned journey with the right map and guide. His favorite part of the job is watching clients go from uncertain to completely at ease.

502-977-3703
aaron@experienceBIG.com

Missy brings experience, intuition, and calm leadership into every client conversation. Having seen the industry evolve firsthand, she excels at turning complexity into clarity. Known as the go-to problem solver, Missy leads with integrity and honesty in even the toughest situations. When she’s not helping clients, she’s happiest spending time with her dogs and enjoying life’s simple moments.

502-610-1060
mwebb@experienceBIG.com

Ellie thrives on building real relationships and making benefits feel approachable instead of overwhelming. A former All-American volleyball player, she brings energy, grit, and confidence into every client conversation. Known for her humor and clarity, Ellie makes even the toughest topics easier to understand. Whether she’s on the court or in a meeting, she loves helping people walk away feeling empowered.

502-475-3053
estigger@experienceBIG.com

Jacky blends empathy, experience, and heart into everything she does. With over 30 years in the insurance industry, she brings a depth of knowledge that helps families and businesses feel confident in decisions that often feel overwhelming. A self-proclaimed plant lover, she compares insurance to nurturing what matters most and helping it thrive. Her grit, warmth, and resilience shape the way she shows up for clients every day.

502-426-2531
jacky@experienceBIG.com

Jacob brings a thoughtful, collaborative mindset to every client relationship. He’s an attentive listener who enjoys asking the right questions to uncover what employers truly need. Known for his data-driven approach, Jacob helps teams make smart, timely decisions that create real impact. Outside of work, he enjoys racket sports and a good conversation just as much as solving benefits challenges.

502-977-3697
jmcgill@experienceBIG.com 

Jim believes the best solutions are never one-size-fits-all. With empathy as his superpower, he listens closely and builds strategies tailored to each client’s needs. A longtime baseball coach, Jim brings a team-first mindset into every relationship. His favorite wins are the ones that leave clients feeling protected, understood, and financially stronger.

502-977-3695
jim@experienceBIG.com 

Bri loves tackling challenges and finding creative ways to support both clients and teammates. She brings curiosity, grit, and a strong service mindset into every conversation. Whether she’s solving complex problems or building new relationships, Bri is driven by making a real difference.

502-717-4015
bbozeman@experienceBIG.com

Mara enjoys helping clients work through challenges with clarity and confidence. She takes a thoughtful, practical approach in every interaction and values curiosity, consistency, and compassion. Mara is someone clients and teammates can count on, and she works to make each experience as smooth as possible. Outside of work, you can find Mara hiking or trying a new recipe.

502-234-5933 Ext 218
mharwell@experiencebig.com

Teresa thrives on helping clients feel supported, informed, and well cared for. She brings organization, empathy, and consistency into every interaction. Known for her calm presence, Teresa helps simplify even the most complex processes. She values building relationships that grow over time.

502-426-3669
tcraig@experienceBIG.com

Arra keeps BIG Solutions running smarter through strong systems, sharp attention to detail, and a deep sense of loyalty to the team. He considers his coworkers a second family and brings that same dedication into every project. When he’s not optimizing workflows, you’ll likely find him golfing, hunting, or perfecting his grilling skills. For Arra, helping clients win BIG means making solutions simple, effective, and built to last.

502-977-3702
arra@experienceBIG.com

Chuck specializes in business solutions and brings a passionate, hardworking, and people-first approach to his role at BIG Solutions, with a genuine commitment to doing things the right way and giving his best every day. He values loyalty, strong relationships, and being someone others can count on, both professionally and personally. He enjoys building connections with people and believes that being a great teammate—and an even better friend—is just as important as achieving results. Outside of work, Chuck enjoys playing soccer, practicing Jiu Jitsu, fly fishing, spending time on the farm, and making memories with his family. He thrives on staying active, being outdoors, challenging himself, and continually finding ways to grow, no matter the circumstances. 

502-717-4023 
cdoyle@experienceBIG.com

Mackenzie enjoys building meaningful relationships, solving problems, and creating positive experiences for all clients. She is passionate about creating exceptional client experiences through responsive communication, accurate support, and dependable service. Outside of work, you’ll find her reading, planning her next travel adventure, or spending time outdoors with friends and family.

502-234-5935
mbrown@experienceBIG.com

Lisa leads business development for BIG HR with energy, confidence, and a natural ability to connect with people. She enjoys building strategic partnerships and helping organizations discover HR solutions that truly support their growth. Lisa thrives on momentum and is always looking for the next opportunity to create value. Outside of work, she enjoys time with family, staying active, and building meaningful relationships in the community.

502-398-4058
lisab@experienceBIG.com

Paula leads BIG HR with vision, experience, and a deep passion for helping organizations grow. She enjoys mentoring teams and building strategies that strengthen both culture and performance. Known for her leadership and insight, Paula brings clarity to complex business challenges. Outside of work, she enjoys time with family and staying active in her community.

502-398-3470
paulaa@experienceBIG.com

Gwen partners with organizations to strengthen their people strategies and create healthier workplace cultures. She enjoys helping leaders navigate complex situations with clarity and confidence. Known for her thoughtful guidance and steady leadership style, Gwen builds trust through consistency and care. Her goal is always to help clients feel prepared for whatever comes next.

502-234-5931
gwenc@experienceBIG.com

Janet partners with organizations to build people strategies that strengthen culture and performance. She enjoys helping leaders navigate challenges with confidence and clarity. Known for her practical guidance and steady presence, Janet brings both expertise and empathy into every engagement. Her passion lies in helping teams thrive through thoughtful HR practices.

502-409-4599
janetm@experienceBIG.com 

Patricia loves connecting great people with great opportunities. She brings empathy, patience, and strong intuition into every recruiting conversation. Known for her relationship-driven style, Patricia helps both clients and candidates feel confident in their decisions. Her favorite moments are seeing placements turn into long-term success stories.

502-398-3474
patriciat@experienceBIG.com

Yvette partners with organizations to strengthen leadership, culture, and people practices. She enjoys helping clients navigate change with confidence and clarity. Known for her thoughtful guidance and strategic insight, Yvette brings both experience and heart into every engagement. Her passion lies in helping teams reach their full potential.

502-234-5934
yvette@experienceBIG.com

Lorna enjoys helping clients simplify payroll and HR operations through smart systems and clear processes. She brings patience, precision, and a strong service mindset into every project. Known for her calm, steady approach, Lorna helps clients feel confident navigating change. Her favorite part of the job is seeing systems work seamlessly.

502-398-3471
lornac@experienceBIG.com 

Michelle helps businesses streamline their people processes through smart payroll and HR solutions. She enjoys solving operational challenges and creating workflows that simply make sense. Known for her detail-oriented approach, Michelle ensures accuracy in everything she delivers. She values long-term partnerships built on trust and results.

502-298-4982
michelle@experienceBIG.com

Madison leads marketing at BIG Solutions with a passion for creativity, strategy, and building a brand people connect with. She enjoys crafting campaigns, shaping the company’s voice, and finding fresh ways to tell the BIG story. She thrives in a collaborative, fast-paced environment and loves bringing ideas. Outside of work, you’ll find her in a Pilates class, on the pickleball court, or diving into a new crafting project.

502-977-3691
mreading@experienceBIG.com

Mary Ann keeps BIG HR running smoothly through organization, leadership, and operational expertise. She enjoys building systems that support both clients and internal teams. Known for her steady guidance and strategic mindset, Mary Ann plays a key role behind the scenes. She values collaboration and continuous improvement in everything she does.

502-398-3476
maryanng@experienceBIG.com 

Lezlie brings competitive energy, deep expertise, and confidence to every new opportunity. With more than 30 years in commercial insurance, she knows how to win and how to do it the right way. Grit fuels her work, and honesty anchors every relationship she builds. When she’s not closing deals, she’s chasing sunshine near the water and living her walk-up anthem, This Girl Is on Fire.

502-977-6639
lbruce@experienceBIG.com 

Terri enjoys helping individuals and families navigate important life and coverage decisions. She brings warmth, compassion, and a strong service mindset into every conversation. Known for her attentive listening, Terri helps clients feel understood and confident in their choices. Her favorite part of the job is building relationships that last.

502-689-2831
terri@experienceBIG.com

Jennifer loves helping businesses understand their risks and protect what matters most. She brings a detail-oriented mindset and a genuine desire to serve into every client relationship. Known for her responsiveness and reliability, Jennifer makes sure nothing important gets overlooked. Outside of work, she enjoys time with family and finding moments to recharge.

502-376-4275
jjones@experienceBIG.com

Laurie loves meeting new people and learning about the businesses they’ve built with passion and perseverance. With decades of experience, she helps clients simplify complex risks and protect what matters most. Known for her grit and creativity, she embraces challenges and sees them through to success. When she’s not advising clients, she’s cooking, singing, or hanging out with her daughter and doggies.

502-386-2074
laurie@experienceBIG.com 

Kathy is known for her reliability, precision, and calm presence. She takes pride in making sure clients receive timely answers and clear guidance every step of the way. A strong believer in doing the right thing, Kathy brings integrity into every interaction. Outside the office, she’s happiest around animals and never passes up the chance to meet a new dog.

502-425-4593
kfarley@experienceBIG.com

Lyn loves helping personal clients feel confident about their coverage and choices. A world traveler at heart, she brings curiosity and warmth into every relationship she builds. Known for her accuracy and attention to detail, Lyn makes sure clients fully understand their options. Cruises remain her favorite way to recharge and explore.

502-426-2533
lyn@experienceBIG.com