Privacy Policy

We may also combine information you provide with publicly available data or information from trusted partners to enhance our services and communications.


Sharing of Information

We may share your personal information with:

  • Service Providers: Vendors, carriers, and partners who help us deliver services (e.g., payment processors, analytics providers, delivery companies). These parties are only authorized to use your information as necessary to provide services on our behalf.
  • Marketing Partners: With your consent, we may share information to provide offers that may interest you.
  • Legal Authorities: When required by law, court order, subpoena, or to protect rights, property, or safety.
  • Business Transactions: In the event of a merger, sale, transfer of assets, or restructuring.

We do not sell or rent your personal information or mobile messaging opt-in data to third parties for profit.


Advertising & Analytics

We use tools such as Google Analytics and may engage in targeted advertising. You can learn more and opt out through:

Google Ads Settings
Facebook Ad Preferences
LinkedIn Advertising Settings
Bing Preferences
Digital Advertising Alliance Opt-Out


Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your browsing session and preferences
  • Track aggregate statistics (e.g., popular pages, repeat visits)
  • Improve website performance and marketing campaigns

You may disable cookies through your browser settings, though some site features may not function properly.

We do not change our practices in response to browser “Do Not Track” signals.


Mobile Messaging Terms

  • By opting in, you consent to receive recurring automated messages (marketing, service updates, or recruiting-related).
  • Reply HELP for assistance; STOP to cancel.
  • You may not use the service if under age 13. Users ages 13–18 must have parental/guardian consent.
  • We prohibit transmission of unlawful, abusive, or inappropriate content through our platforms.
  • Delivery depends on your carrier; we are not liable for delayed or undelivered messages.

Security

We use administrative, technical, and physical safeguards (including SSL encryption for sensitive data) to protect your information. While no system is 100% secure, we take reasonable measures to reduce risk.

If you create an online account, you are responsible for keeping your password confidential. We will never ask for your password in unsolicited communications.


Data Retention

We will retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time (see Your Rights).


Your Rights & Choices[GC1] 

Depending on your location, you may have rights to:

  • Access, correct, or update your personal information
  • Request deletion of your information
  • Opt out of promotional communications (email, SMS, or calls)
  • Restrict or object to certain data uses

European Residents: Your information may be transferred outside of Europe (e.g., to the United States).

California Residents: You may request an annual Notice of Information-Sharing Disclosure identifying third parties with whom we shared your personal data.

United States Residents:  Your information will only be used in accord with state and federal Consumer Data, Consent, and Personal Data Privacy laws as may from time to time be enacted.

California Residents: You may request an annual Notice of Information-Sharing Disclosure identifying third parties with whom we shared your personal data.


Privacy Preferences / Opt-Out

To opt out of marketing communications, follow the unsubscribe instructions in emails or texts, reply STOP to SMS messages, or contact us directly.


Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their information. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly.


Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted here, and continued use of our Services indicates acceptance of changes.


Contact Us

For questions, complaints, or to exercise your privacy rights, please contact us:

BIG Solutions
 9401 Williamsburg Plaza
 Louisville, KY 40222
 info@experiencebigsolutions.com